Frequently Asked Questions (FAQ)
1. What sizes do your T-shirts come in?
Our T-shirts range from XS to 5XL, because we believe that pop culture is for everyone, no matter your size. We like to keep it inclusive. Check the size guide on each product page to find your perfect fit.
2. What type of material are the T-shirts made of?
Our shirts are made from 100% combed ring-spun cotton—super soft and durable. Think of them as the Netflix of T-shirts: comfy, binge-worthy, and good for the planet.
3. How should I wash my T-shirt to make sure it lasts?
To keep your T-shirt looking fresh turn it inside out, wash it with cold water, and tumble dry on low. Treat it like you’d treat your vinyl collection—handle with care.
4. Do you offer custom designs or personalization?
We don’t do custom orders—yet.
5. What’s your return policy?
For more information please see the returns and exchanges page
6. How long will it take to receive my order?
Most orders are processed within 1-3 business days. After it’s shipped, average delivery times vary between 2-5 business days within the United States.
7. Do you ship internationally?
Absolutely! Just remember, shipping times and costs may vary depending on how far you are from our secret underground lair.
8. Are your T-shirts ethically made?
Yes, all our T-shirts are ethically made because we want you to wear our shirts with pride, not guilt. Our suppliers follow strict labor standards, and we’re all about sustainable fashion. Looking good shouldn’t come at the expense of the planet or the people making your clothes.
9. What if my T-shirt arrives damaged or defective?
We’ve got your back! If your shirt arrives looking damaged or defective please send us a pic of the damage right away, and we’ll send you a prepaid label for return as well as dispatch your new shirt at no additional charge. Quality is our top priority and we take it seriously.
10. How can I contact customer support?
If you’ve got a question, a problem, or some other affliction, get in touch support@throwbacktees.co or through our support messaging on the website. Customer support is available Monday – Friday 9am-6pm PST)